# Trigger.dev: Run logs are being dropped

- Provider: [Trigger.dev](https://outages.live/triggerdev.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-28 07:20 UTC
- Resolved: 2026-09-28 07:50 UTC (lasted 30 min)
- Components: OpenTelemetry
- Official update: https://status.trigger.dev

## Updates from Trigger.dev

### resolved, 2026-09-28 07:50 UTC

Logs are being fully ingested again. The issue was with the internal workers in our shared OpenTelemetry service. They became unhealthy but weren't rolled. We're looking into why and how to prevent this from happening again.

### degraded, 2026-09-28 07:20 UTC

We're investigating run logs being dropped (from your run when you do console.log/logger.log). This doesn't impact run operation but does impact observability. This isn't due to a code or configuration change. More information soon.