# Temporal Cloud: Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures

> Temporal Cloud reports connection failures for some customers that use AWS PrivateLink in us-west-2. The affected components are us-west-2 and Amazon Web Services (AWS) - us-west-2. Temporal Cloud identified the issue, applied a mitigation, and now monitors the results.

- Provider: [Temporal Cloud](https://outages.live/temporal.md)
- Type: Incident
- State: monitoring
- Worst impact: Degraded performance
- Started: 2026-11-06 13:40 UTC
- Components: us-west-2, Amazon Web Services (AWS) - us-west-2
- Official update: https://stspg.io/vw6m85cv4vfv

## Updates from Temporal Cloud

### monitoring, 2026-11-06 14:33 UTC

We applied a mitigation and are monitoring the results.

### identified, 2026-11-06 14:24 UTC

We've identified the issue, and mitigation is in progress.

### investigating, 2026-11-06 14:18 UTC

Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures We are investigating

### investigating, 2026-11-06 13:42 UTC

Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures We are investigating