# Telnyx: New eSIM provisioning error

- Provider: [Telnyx](https://outages.live/telnyx.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-10 13:15 UTC
- Resolved: 2026-10-10 15:17 UTC (lasted 2 h 2 min)
- Official update: https://status.telnyx.com

## Updates from Telnyx

### resolved, 2026-10-10 15:17 UTC

The issue has been resolved

### identified, 2026-10-10 14:03 UTC

We have identified root cause of this issue, and we are working on solving this

### investigating, 2026-10-10 13:15 UTC

Our monitoring has detected eSIM Provision Error for newly purchased eSIMs.