# Telnyx: Outage of some public API endpoints on Nov 2

> Some Telnyx public API endpoints did not work on Nov 2. The problem was mainly around user authentication. No calls or messages were affected. Telnyx identified the cause and put a fix in place. The incident is resolved. It lasted about 16 minutes.

- Provider: [Telnyx](https://outages.live/telnyx.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-02 19:58 UTC
- Resolved: 2026-11-02 20:14 UTC (lasted 16 min)
- Official update: https://status.telnyx.com

## Updates from Telnyx

### resolved, 2026-11-02 20:14 UTC

The cause of the problem was identified and a fix has been in place and tested. The incident has been resolved. Thank you and we apologize to those not able to log in during the affected window.

### monitoring, 2026-11-02 20:00 UTC

There was outage on Nov 2 from 19:47 UTC to 19:54 UTC on some Telnyx API endpoints. We are still determining the total scope and impact, but indications are that it was primarily around user authentication. No calls or messages were affected. We apologize for any interruptions.