# Stripe: Spike in cancellations and expired errors with PayByBank payments

- Provider: [Stripe](https://outages.live/stripe.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-20 10:46 UTC
- Resolved: 2026-10-20 13:04 UTC (lasted 2 h 18 min)
- Components: Acquirers and payment methods
- Official update: https://stspg.io/gmpxzbw40g3d

## Updates from Stripe

### resolved, 2026-10-20 13:04 UTC

From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.

### identified, 2026-10-20 10:46 UTC

We're currently seeing elevated cancellations and expired errors with PayByBank payments. We've identified that this is caused by an outage at an upstream partner and our engineers will monitor for recovery. We will provide further updates once recovery is observed.