# Square: Service Disruption

> Square reported a disruption that affected some Square services and e-money transactions. E-money card payments in Japan did not work. Square released a fix and monitored the services. The incident is resolved and lasted about 71 minutes.

- Provider: [Square](https://outages.live/square.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 21:22 UTC
- Resolved: 2026-11-04 22:32 UTC (lasted 1 h 11 min)
- Official update: https://issquareup.com

## Updates from Square

### resolved, 2026-11-04 22:32 UTC

The disruption affecting E-money card payments in Japan is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

### monitoring, 2026-11-04 22:18 UTC

We have released a fix for E-money payment processing and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

### investigating, 2026-11-04 21:54 UTC

We are currently experiencing a disruption that is impacting some e-money transactions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

### investigating, 2026-11-04 21:24 UTC

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.