# Speechmatics: Degraded performance and errors for Batch transcription in US2

> Speechmatics Batch transcription in the US2 region had degraded performance and errors. Batch SaaS US2 job submission and retrieval failed or timed out, and jobs ran slow. Speechmatics resolved the incident after 2 hours.

- Provider: [Speechmatics](https://outages.live/speechmatics.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-10 20:34 UTC
- Resolved: 2026-11-10 22:34 UTC (lasted 2 h)
- Components: Batch SaaS - US2, Batch SaaS - US - Batch SaaS - US2
- Official update: https://stspg.io/wpwrpnvyn1g6

## Updates from Speechmatics

### resolved, 2026-11-10 22:34 UTC

This incident has been resolved.

### monitoring, 2026-11-10 21:39 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-10 20:36 UTC

We are investigating elevated error rates and slow responses on the Batch transcription API in the US2 region. Some requests to submit or retrieve jobs may fail or time out, and jobs may take longer than usual to complete.