# Snyk: Issue Resolving Entitlements

> Snyk entitlements can fail to resolve for Snyk Code, Snyk Container, Snyk IaC, and Snyk Open Source on SNYK-US-02, SNYK-EU-01, and SNYK-AU-01. Snyk reports that a fix is deployed and that all services are back to normal. Snyk engineers monitor the environment.

- Provider: [Snyk](https://outages.live/snyk.md)
- Type: Incident
- State: monitoring
- Worst impact: Partial outage
- Started: 2026-11-02 19:43 UTC
- Components: Snyk Code, Snyk Container, Snyk IaC, Snyk Open Source, SNYK-US-02 (app.us.snyk.io) - Snyk Code, SNYK-US-02 (app.us.snyk.io) - Snyk Container, SNYK-US-02 (app.us.snyk.io) - Snyk IaC, SNYK-US-02 (app.us.snyk.io) - Snyk Open Source, SNYK-EU-01 (app.eu.snyk.io) - Snyk Code, SNYK-EU-01 (app.eu.snyk.io) - Snyk Container, SNYK-EU-01 (app.eu.snyk.io) - Snyk IaC, SNYK-EU-01 (app.eu.snyk.io) - Snyk Open Source, SNYK-AU-01 (app.au.snyk.io) - Snyk Code, SNYK-AU-01 (app.au.snyk.io) - Snyk Container, SNYK-AU-01 (app.au.snyk.io) - Snyk IaC, SNYK-AU-01 (app.au.snyk.io) - Snyk Open Source
- Official update: https://stspg.io/bh0k453wp589

## Updates from Snyk

### monitoring, 2026-11-02 21:45 UTC

Snyk engineers have completed deploying a fix. All services have returned to normal operations. Snyk engineers are monitoring the environment.

### identified, 2026-11-02 21:00 UTC

Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU. The fix is in progress for MT-EU and MT-US. We will update you once this is completed.

### investigating, 2026-11-02 19:45 UTC

Snyk engineers are investigating an issue impacting Multi-Tenant US-02, Multi-Tenant EU, and Multi-Tenant AU. Customers may experience failures resolving entitlements. The Snyk Incident response has been enacted.