# Sinch: Service Degredation - Lookup API

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-26 02:21 UTC
- Resolved: 2026-10-26 02:32 UTC (lasted 10 min)
- Components: SMPP - US, ENUM US, HTTP - US, HTTP US, REST - US, Messaging APIs - SMPP - US, Messaging APIs - HTTP - US, Messaging APIs - REST - US, Lookup API Endpoints - ENUM US, Lookup API Endpoints - HTTP US
- Official update: https://stspg.io/9d04gx0h1k03

## Updates from Sinch

### resolved, 2026-10-26 02:32 UTC

This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC

### investigating, 2026-10-26 02:22 UTC

Dear Client, We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region. Incident Start Time: 2026-10-26 00:30 UTC Impact: Clients may experience delayed messages and lookup responses or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.