# Sinch: Delivery Issue Sweden - Telavox

> Sinch reported a delivery issue in Sweden for Telavox. The issue affected SMS - EMEA and External Connectivity - SMS - EMEA. Sinch resolved the incident. It lasted 48 minutes.

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-03 18:30 UTC
- Resolved: 2026-11-03 19:18 UTC (lasted 48 min)
- Components: SMS - EMEA, External Connectivity - SMS - EMEA
- Official update: https://stspg.io/bvb0cz9dplkz

## Updates from Sinch

### resolved, 2026-11-03 19:18 UTC

This incident has been resolved. Incident Start Time: 2026-11-03 17:24 UTC Incident Start Time: 2026-11-03 18:41 UTC

### investigating, 2026-11-03 18:33 UTC

We are currently observing delivery issues in Sweden - Telavox. Incident Start Time: 2026-11-03 17:24 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.