# Sinch: Delivery Issue New Zealand - OneNZ

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-04 11:47 UTC
- Resolved: 2026-10-04 15:06 UTC (lasted 3 h 19 min)
- Components: SMS - APAC, External Connectivity - SMS - APAC
- Official update: https://stspg.io/l3bsnsn5gg81

## Updates from Sinch

### resolved, 2026-10-04 15:06 UTC

This incident has been resolved. Incident Start Time: 2026-10-04 11:06 UTC Incident End Time: 2026-10-04 13:08 UTC

### investigating, 2026-10-04 11:47 UTC

We are currently observing delivery issues New Zealand - OneNZ Incident Start Time: 2026-10-04 11:06 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.