# Sinch: Service Degradation - Customer Dashboard

> Sinch reports degradation of Login and Sign up on Dashboard.sinch.com. The incident is resolved and lasted 72 minutes.

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-09 19:26 UTC
- Resolved: 2026-11-09 20:39 UTC (lasted 1 h 12 min)
- Components: Login/Sign up, Dashboard.sinch.com - Login/Sign up
- Official update: https://stspg.io/m33n7hdy8ptz

## Updates from Sinch

### resolved, 2026-11-09 20:39 UTC

This incident has been resolved.

### investigating, 2026-11-09 19:27 UTC

We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com. Impact: Sign up is currently degraded. Our engineering team is working to restore full functionality as soon as possible. For any inquiries, please contact support@sinch.com.