# Sinch: Delivery Issue Guatemala - Tigo

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-09 08:37 UTC
- Resolved: 2026-10-09 12:14 UTC (lasted 3 h 37 min)
- Components: SMS - LATAM, External Connectivity - SMS - LATAM
- Official update: https://stspg.io/p6j2ycw1f2hk

## Updates from Sinch

### resolved, 2026-10-09 12:14 UTC

This incident has been resolved. Incident Start Time: 2026-10-09 07:46 UTC Incident End Time: 2026-10-09 10:53 UTC

### investigating, 2026-10-09 10:08 UTC

We are continuing to investigate this issue.

### investigating, 2026-10-09 08:37 UTC

We are currently observing delivery issues in Guatemala - Tigo. Incident Start Time: 2026-10-09 07:46 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com