# Sinch: Delivery Issue SMS Verfication China - China Mobile

> Sinch reports delivery problems for SMS verification on China Mobile in China. The problems include failed mobile terminated messages, missing delivery receipts, and late delivery receipts. Sinch is investigating the issue and started the incident at 01:58 UTC.

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: investigating
- Worst impact: Operational
- Started: 2026-11-12 03:29 UTC
- Official update: https://stspg.io/qgbbwd8sjn52

## Updates from Sinch

### investigating, 2026-11-12 03:36 UTC

We are continuing to investigate this issue.

### investigating, 2026-11-12 03:33 UTC

We are currently observing delivery Issue for SMS Verfication China - China Mobile Incident Start Time: 2026-11-12 01:58 UTC Impact: Failed MT's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.

### investigating, 2026-11-12 03:30 UTC

We are currently observing delivery issues in China - China Mobile Incident Start Time: 2026-11-12 01:58 UTC Impact: Failed MT's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.