# Sinch: Delivery Issue United States - Google Voice

> Sinch reports a delivery problem for SMS in the United States. The affected components are SMS - US - ShortCode and External Connectivity - SMS - US - ShortCode. Sinch is investigating the issue and continues to investigate it.

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-02 01:26 UTC
- Components: SMS - US - ShortCode, External Connectivity - SMS - US - ShortCode
- Official update: https://stspg.io/tm8vnw5hd09x

## Updates from Sinch

### investigating, 2026-11-02 03:03 UTC

We are continuing to investigate this issue.

### investigating, 2026-11-02 01:27 UTC

We are currently observing delivery issues in United States - Google Voice Incident Start Time: 2026-11-01 23:57 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.