# Sinch: Delivery Issue New Zealand - Spark

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-11 16:36 UTC
- Resolved: 2026-10-11 17:56 UTC (lasted 1 h 20 min)
- Components: SMS - APAC, External Connectivity - SMS - APAC
- Official update: https://stspg.io/s1fb1jh55ft4

## Updates from Sinch

### resolved, 2026-10-11 17:56 UTC

This incident has been resolved. Incident Start Time: 2026-10-11 16:09 UTC Incident End Time: 2026-10-11 17:25 UTC

### investigating, 2026-10-11 16:36 UTC

We are currently observing delivery issues in New Zealand - Spark Incident Start Time: 2026-10-11 16:09 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.