# Sinch: Delivery Issue Sri Lanka - Hutchison

- Provider: [Sinch](https://outages.live/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-22 10:53 UTC
- Resolved: 2026-09-22 12:55 UTC (lasted 2 h 3 min)
- Components: SMS - APAC, External Connectivity - SMS - APAC
- Official update: https://stspg.io/1z0wlz2qzbvc

## Updates from Sinch

### resolved, 2026-09-22 12:55 UTC

This incident has been resolved. Incident Start Time: 2026-09-22 10:26 UTC Incident End Time: 2026-09-22 11:14 UTC

### investigating, 2026-09-22 10:53 UTC

We are currently observing delivery issues in Sri Lanka - Hutchison Incident Start Time: 2026-09-22 10:26 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.