# SendGrid: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

> SendGrid reports SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. SendGrid has identified the cause and a fix is in progress.

- Provider: [SendGrid](https://outages.live/sendgrid.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 04:55 UTC
- Components: SMS, Latin America, CARRIER NETWORK - SMS, Latin America
- Official update: https://stspg.io/xb3zjzr0120b

## Updates from SendGrid

### identified, 2026-11-03 06:00 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-03 04:57 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.