# SendGrid: United Kingdom Account Security Carrier Partner Maintenance - EE

- Provider: [SendGrid](https://outages.live/sendgrid.md)
- Type: Maintenance
- State: scheduled
- Worst impact: Maintenance
- Started: 2026-11-16 22:30 UTC
- Components: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, CARRIER NETWORK - Verify Silent Network Auth, CARRIER NETWORK - Lookup Identity Match, CARRIER NETWORK - Lookup SIM Swap
- Official update: https://stspg.io/slydshj27knh

## Updates from SendGrid

### scheduled, 2026-11-02 11:57 UTC

Our carrier partner EE United Kingdom is conducting a planned maintenance from 16 November 2026 at 14:30 PST until 16 November 2026 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

### resolved, 2026-11-02 11:54 UTC

No text.

### scheduled, 2026-11-02 11:51 UTC

Our carrier partner EE United Kingdom is conducting a planned maintenance from 16 November 2026 at 14:30 PST until 16 November 2026 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers. Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes