# SendGrid: SMS Delivery Delays from Twilio to Entel Bolivia

> SendGrid reports SMS delivery delays to Entel network subscribers in Bolivia. The SMS Latin America and carrier network components are affected. SendGrid has identified the cause and is working to resolve the issue.

- Provider: [SendGrid](https://outages.live/sendgrid.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 03:51 UTC
- Components: SMS, Latin America, CARRIER NETWORK - SMS, Latin America
- Official update: https://stspg.io/5s4nq9b8hb5b

## Updates from SendGrid

### identified, 2026-11-03 05:03 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-03 04:03 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-03 03:54 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.