# SendGrid: MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Carriers in United States

> SendGrid reported MMS delivery delays from a subset of Twilio Long Codes to multiple small carriers in the United States. The affected components were MMS Long Code, North America. SendGrid resolved the incident after 78 minutes.

- Provider: [SendGrid](https://outages.live/sendgrid.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-03 22:51 UTC
- Resolved: 2026-11-04 00:09 UTC (lasted 1 h 18 min)
- Components: MMS Long Code, North America, CARRIER NETWORK - MMS Long Code, North America, ZIPWHIP MESSAGING - MMS Long Code, North America
- Official update: https://stspg.io/g4d1yw1smzr9

## Updates from SendGrid

### resolved, 2026-11-04 00:09 UTC

No text.

### identified, 2026-11-04 00:06 UTC

We are continuing to work on a fix for this issue.

### identified, 2026-11-03 23:30 UTC

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple Small Carriers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### identified, 2026-11-03 22:54 UTC

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.