# SendGrid: SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States

> SendGrid reports SMS delivery delays from a subset of Twilio short codes to Google Voice subscribers in the United States. The affected components are SMS Short Code, North America and CARRIER NETWORK - SMS Short Code, North America. SendGrid has identified the cause and is working to resolve the issue.

- Provider: [SendGrid](https://outages.live/sendgrid.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-02 00:51 UTC
- Components: SMS Short Code, North America, CARRIER NETWORK - SMS Short Code, North America
- Official update: https://stspg.io/7x77g3krl3cw

## Updates from SendGrid

### identified, 2026-11-02 02:03 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-02 01:03 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-02 00:54 UTC

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.