# Scaleway: [DC3] - Public Switch Unreachable at DC3, Rack S46-E16

- Provider: [Scaleway](https://outages.live/scaleway.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-15 08:17 UTC
- Resolved: 2026-10-19 15:44 UTC (lasted 4 days)
- Components: Dedibox, DC3, Dedibox - Datacenters - DC3, Dedibox - Products - Dedibox
- Official update: https://stspg.io/sgpn3ycw43rv

## Updates from Scaleway

### resolved, 2026-10-19 15:44 UTC

This incident has been resolved.

### identified, 2026-10-15 08:37 UTC

We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.

### investigating, 2026-10-15 08:17 UTC

We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently unreachable. Our team is investigating the situation and will provide further updates as soon as more information becomes available.