# Runway: Elevated Seedance moderation errors

- Provider: [Runway](https://outages.live/runway.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-06 18:52 UTC
- Resolved: 2026-10-06 20:22 UTC (lasted 1 h 30 min)
- Components: App, Backend, Public API
- Official update: https://stspg.io/9fnmb7v70dpx

## Updates from Runway

### resolved, 2026-10-06 20:22 UTC

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

### monitoring, 2026-10-06 18:58 UTC

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

### monitoring, 2026-10-06 18:55 UTC

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

### monitoring, 2026-10-06 18:52 UTC

We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.