# Runway: Seedance video generations failing or delayed

> Seedance video generations fail or are delayed on the Runway App, Backend, and Public API. Runway put a fix in place and now monitors the results.

- Provider: [Runway](https://outages.live/runway.md)
- Type: Incident
- State: monitoring
- Worst impact: Degraded performance
- Started: 2026-11-03 23:49 UTC
- Components: App, Backend, Public API
- Official update: https://stspg.io/phqmfhn5b5y1

## Updates from Runway

### monitoring, 2026-11-04 00:24 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-03 23:57 UTC

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

### investigating, 2026-11-03 23:51 UTC

Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.