# Retool: Retool Database unavailable for some Retool Cloud organizations

> Retool Database is unavailable for a very small subset of Retool Cloud organizations on legacy database infrastructure. Apps and workflows in those organizations return errors when they query Retool Database. Retool has identified the issue.

- Provider: [Retool](https://outages.live/retool.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-14 00:50 UTC
- Components: RetoolDB
- Official update: https://stspg.io/qmz0bfgw4djy

## Updates from Retool

### identified, 2026-11-14 00:51 UTC

In order to protect customer data from a recently disclosed security vulnerability, we've taken Retool Database offline for a very small subset of Retool Cloud organizations hosted on some legacy database infrastructure. Apps and workflows in those organizations that query Retool Database will return errors until it's restored.