# Retool: New Cloud signups are temporarily paused

> Retool paused new Cloud signups. The provider reports the issue as identified. Retool stopped new Cloud account creation while it investigates suspected abuse. Retool expects to remove this restriction early next week.

- Provider: [Retool](https://outages.live/retool.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-14 20:30 UTC
- Official update: https://stspg.io/6nlhb5d3kkm0

## Updates from Retool

### identified, 2026-11-14 20:33 UTC

We are temporarily preventing the creation of new Cloud accounts while we investigate suspected abuse. We expect to lift this restriction early next week.