# PostHog: PostHog failing to load

- Provider: [PostHog](https://outages.live/posthog.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-30 07:21 UTC
- Resolved: 2026-09-30 08:43 UTC (lasted 1 h 23 min)
- Components: App (Web & Desktop)
- Official update: https://www.posthogstatus.com/incidents/01M3RK0M8NT05NTB5Z0B8X8CNB

## Updates from PostHog

### resolved, 2026-09-30 08:43 UTC

PostHog has been loading fine after the fix and everything is back to normal.

### monitoring, 2026-09-30 07:34 UTC

We've implemented a fix and PostHog is now loading. We're continuing to monitor.

### identified, 2026-09-30 07:21 UTC

The PostHog app is failing to load for some customers. We're investigating this now.