# PostHog: Stripe data syncs failing for some customers

> PostHog reports that Stripe data warehouse syncs fail for some customers. The Data Warehouse Source Ingestion component is degraded. PostHog identified the cause and is deploying a fix.

- Provider: [PostHog](https://outages.live/posthog.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-11 16:20 UTC
- Components: Data Warehouse Source Ingestion
- Official update: https://www.posthogstatus.com/incidents/01M75PHKQEQXD4K7VB58P6CHZE

## Updates from PostHog

### identified, 2026-11-11 16:57 UTC

We've identified the cause and are deploying a fix. We expect affected Stripe connections to recover on their own once it's live, so there's no need to reconnect your Stripe account for now.

### investigating, 2026-11-11 16:21 UTC

Since 14:30 UTC, some Stripe data warehouse syncs are failing with a "Stripe credentials have expired" error. Data that was already synced is not affected. We're investigating and will share an update here. You don't need to reconnect your Stripe account yet.