# Plaid: Elevated /signal/evaluate errors

> Plaid reported elevated errors on the /signal/evaluate endpoint. Plaid identified the cause and applied a mitigation. The incident is resolved and lasted 39 minutes.

- Provider: [Plaid](https://outages.live/plaid.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-12 15:59 UTC
- Resolved: 2026-11-12 16:39 UTC (lasted 39 min)
- Official update: https://status.plaid.com

## Updates from Plaid

### resolved, 2026-11-12 16:39 UTC

We have mitigated the root cause of the /signal/evaluate failures and ensured we will not regress.

### monitoring, 2026-11-12 16:12 UTC

We have mitigated the cause of /signal/evaluate requests elevated error rates. We are actively monitoring the mitigation to prevent any regression.

### identified, 2026-11-12 16:00 UTC

/signal/evaluate requests are experiencing elevated error rates. We are actively investigating and working to mitigate this issue.