# PagerDuty: Event Processing Delays

- Provider: [PagerDuty](https://outages.live/pagerduty.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-16 14:35 UTC
- Resolved: 2026-09-16 15:08 UTC (lasted 32 min)
- Components: Events API (US), Schedules and Escalation Policies (US), Web Application (US), Responder Requests (US), SMS (US), Voice (US), Email (US), Push (US), REST API (US)
- Official update: https://status.pagerduty.com/posts/details/POUGXOF

## Updates from PagerDuty

### resolved, 2026-09-16 15:08 UTC

We have resolved an incident where some PagerDuty customers in the US service region experienced issues with delayed event processing. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com</...

### investigating, 2026-09-16 14:52 UTC

We are investigating an issue affecting event processing in the US service region. Impacted customers may experience delays in event processing. We have identified the cause of the issue and are actively implementing a fix. We will provide further updates within 20 minutes.

### detected, 2026-09-16 14:35 UTC

We are investigating an issue affecting event processing in the US service region. We will provide details and recommended actions within 15 minutes.