# OVHcloud: [GRA][Web Hosting-Databases] - CloudDB incident notification

> The CloudDB service and the Web Hosting databases for eu009 in the GRA region do not work. OVHcloud reports that it identified the problem. The input gives no fix or workaround.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: identified
- Worst impact: Partial outage
- Started: 2026-10-30 18:21 UTC
- Components: eu009, Web Hosting || Databases GRA - eu009, Databases || CloudDB GRA - eu009
- Official update: https://stspg.io/tdm1g1n3kbl7

## Updates from OVHcloud

### identified, 2026-11-01 20:03 UTC

We are pleased to inform you that the incident affecting our Web Hosting-Databases offering has been resolved. Start time : 30/10/2026 20:58 UTC End time : 30/10/2026 20:58 UTC Root Cause : This incident was caused by a hardware issue. We apologize for any inconvenience caused and appreciate your understanding.