# OVHcloud: [RBX8][Dedicated Servers] - Racks RBX0841A05A and RBX0841A05B incident notification

> OVHcloud reports that some Dedicated Servers in racks RBX0841A05A and RBX0841A05B in the RBX region are unavailable. OVHcloud identified a cooling system issue. All servers in rack RBX0841A05B and many servers in rack RBX0841A05A now work.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: identified
- Worst impact: Partial outage
- Started: 2026-11-12 13:22 UTC
- Components: RBX, Dedicated Servers || Global Infrastructure - RBX
- Official update: https://stspg.io/wdr7jmjw9z2b

## Updates from OVHcloud

### identified, 2026-11-12 15:09 UTC

Please find an update of this incident below : Update : All servers in the rack RBX0841A05B are now operational. A significant number of servers in the rack RBX0841A05A are now operational. Ongoing Actions : Our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-12 13:42 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the racks RBX0841A05A and RBX0841A05B. The root cause has been identified. Please find the details of this incident below : Start time : 12/11/2026 13:09 UTC Impacted Service(s) : All servers in the racks RBX0841A05A and RBX0841A05B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-11-12 13:24 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the racks RBX0841A05A and RBX0841A05B. Please find the details of this incident below : Start time : 12/11/2026 13:09 UTC Impacted Service(s) : All servers in the racks RBX0841A05A and RBX0841A05B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.