# OVHcloud: [GRA3][Dedicated Servers] - Rack GRA0326A03B incident notification

> OVHcloud Dedicated Servers on rack GRA0326A03B in the GRA region had a partial outage. Some servers were temporarily unavailable. OVHcloud identified a cooling system issue. OVHcloud resolved the incident. The incident lasted about 2 hours and 24 minutes.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-11 23:47 UTC
- Resolved: 2026-11-12 00:15 UTC (lasted 28 min)
- Components: GRA, Dedicated Servers || Global Infrastructure - GRA
- Official update: https://stspg.io/qdfjvwcsblns

## Updates from OVHcloud

### resolved, 2026-11-12 00:15 UTC

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 11/11/2026 21:50 UTC End time : 12/11/2026 00:14 UTC Root Cause : This incident was caused by a cooling system issue. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-11 23:48 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0326A03B. Here are some supplementary details : Start time : 11/11/2026 21:50 UTC Impacted Service(s) : Some servers in the rack GRA0326A03B are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.