# OVHcloud: [GRA6][Storage] - Instance Backup incident notification

> OVHcloud Public Cloud Instance Backup and image management are temporarily unstable in the GRA6 region. Customers may see failures when they create backups or manage images. OVHcloud reports that the incident is under investigation.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: investigating
- Worst impact: Partial outage
- Started: 2026-11-05 16:00 UTC
- Components: GRA6, Storage || Instance Backup - GRA6
- Official update: https://stspg.io/rq8gdp5f233z

## Updates from OVHcloud

### investigating, 2026-11-05 16:18 UTC

We are currently experiencing an incident affecting our Public Cloud Instance Backup offering, which is causing temporary availability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Instance Backup and image management are temporarily unstable in the specified region. Customers Impact : Customers may experience failures when creating backups or managing their images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### resolved, 2026-11-05 16:15 UTC

No text.

### investigating, 2026-11-05 16:03 UTC

We are currently experiencing an incident affecting our Public Cloud Instance Backup offering, which is causing temporary availability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Instance Backup and image management are temporarily unstable in the specified region. Customers Impact : Customers may experience failures when creating backups or managing their images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.