# OVHcloud: [GLOBAL][Network] - API Network incident notification

> OVHcloud reports that API requests on VPS services do not work correctly in the BHS, ERI, GRA, LIM, SBG, SGP, SYD, UK2, WAW, MIL, YNM, EU-WEST-LZ-MRS, US-EAST-LZ-ATL, US-EAST-LZ-DAL, US-EAST-LZ-MIA, US-EAST-LZ-NYC, US-EAST-VA, US-WEST-LZ-PAO, US-WEST-OR and EU-WEST-LZ-DLN regions. Customers can get slow responses or intermittent HTTP 500 errors. OVHcloud resolved the incident. It lasted 113 minutes.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-11 09:58 UTC
- Resolved: 2026-11-11 11:51 UTC (lasted 1 h 53 min)
- Components: BHS, ERI, GRA, LIM, SBG, SGP, SYD, UK2, WAW, MIL, YNM, EU-WEST-LZ-MRS, US-EAST-LZ-ATL, US-EAST-LZ-DAL, US-EAST-LZ-MIA, US-EAST-LZ-NYC, US-EAST-VA, US-WEST-LZ-PAO, US-WEST-OR, EU-WEST-LZ-DLN, Virtual Private Servers || Network - BHS, Virtual Private Servers || Network - ERI, Virtual Private Servers || Network - GRA, Virtual Private Servers || Network - LIM, Virtual Private Servers || Network - SBG, Virtual Private Servers || Network - SGP, Virtual Private Servers || Network - SYD, Virtual Private Servers || Network - UK2, Virtual Private Servers || Network - WAW, Virtual Private Servers || Network - MIL, Virtual Private Servers || Network - YNM, Virtual Private Servers || Network - EU-WEST-LZ-MRS, Virtual Private Servers || Network - US-EAST-LZ-ATL, Virtual Private Servers || Network - US-EAST-LZ-DAL, Virtual Private Servers || Network - US-EAST-LZ-MIA, Virtual Private Servers || Network - US-EAST-LZ-NYC, Virtual Private Servers || Network - US-EAST-VA, Virtual Private Servers || Network - US-WEST-LZ-PAO, Virtual Private Servers || Network - US-WEST-OR, Virtual Private Servers || Network - EU-WEST-LZ-DLN
- Official update: https://stspg.io/tw5bdpcymv44

## Updates from OVHcloud

### resolved, 2026-11-11 11:51 UTC

No text.

### investigating, 2026-11-11 10:06 UTC

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the VPS may be temporarily disrupted. For customers in the US region, the impact is limited to those with a VPS hosted in the EU region. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-11-11 10:00 UTC

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the VPS may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.