# OVHcloud: [Global][Collaborative Solutions] - Zimbra Incident Notification

> OVHcloud reports slow delivery to some Zimbra mailboxes and webmail accounts. The incident affects the Zimbra Delivery email component. OVHcloud identified the root cause and its teams are working to restore service. Incoming emails are queued.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: identified
- Worst impact: Partial outage
- Started: 2026-11-09 14:27 UTC
- Components: Delivery email, Collaborative solutions || Zimbra - Delivery email
- Official update: https://stspg.io/s209d6b7vt8d

## Updates from OVHcloud

### identified, 2026-11-09 14:39 UTC

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 02/11/2026 09:00 UTC Impacted Service(s) : Delivery to some Zimbra mailboxes and webmail accounts is slow. Customers Impact : For customers, it is taking longer than expected to deliver Zimbra slots. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-09 14:33 UTC

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 02/11/2026 09:00 UTC Impacted Service(s) : Delivery to some Zimbra mailboxes and webmail accounts is slow. Customers Impact : For some customers, it is taking longer than expected to allocate Zimbra slots. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-09 14:30 UTC

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 02/11/2026 09:00 UTC Impacted Service(s) : Delivery to some Zimbra mailboxes and webmail accounts is slow. Customers Impact : Some customers are experiencing slow access to sending and receiving emails. Incoming emails are being queued and will be delivered once the issue has been resolved. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.