# OVHcloud: [GLOBAL][Dedicated Servers] - Administrative network task incident notification

> OVHcloud reports that administrative changes to public and private network settings did not work on Dedicated Servers. The affected regions include BHS, CCH, ERI, GRA, IEB, LIM, MR9, RBX, SBG, SGP, SYD, WAW, YNM, YYZ, US-EAST-VA, US-WEST-OR and US-WEST-LZ-SEA. OVHcloud resolved the incident, which lasted about 13 hours and 18 minutes.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-03 19:11 UTC
- Resolved: 2026-11-03 21:30 UTC (lasted 2 h 19 min)
- Components: BHS, CCH, ERI, GRA, IEB, LIM, MR9, RBX, SBG, SGP, SYD, WAW, YNM, YYZ, US-EAST-VA, US-WEST-OR, US-WEST-LZ-SEA, Dedicated Servers || Network - BHS, Dedicated Servers || Network - CCH, Dedicated Servers || Network - ERI, Dedicated Servers || Network - GRA, Dedicated Servers || Network - IEB, Dedicated Servers || Network - LIM, Dedicated Servers || Network - MR9, Dedicated Servers || Network - RBX, Dedicated Servers || Network - SBG, Dedicated Servers || Network - SGP, Dedicated Servers || Network - SYD, Dedicated Servers || Network - WAW, Dedicated Servers || Network - YNM, Dedicated Servers || Network - YYZ, Dedicated Servers || Network - US-EAST-VA, Dedicated Servers || Network - US-WEST-OR, Dedicated Servers || Network - US-WEST-LZ-SEA
- Official update: https://stspg.io/757sgrmvqy74

## Updates from OVHcloud

### resolved, 2026-11-03 21:30 UTC

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 03/11/2026 08:00 UTC End time : 03/11/2026 21:18 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-03 20:48 UTC

We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : The servers delivered after 03/11/2026 20:17 UTC are operational. Customers can now perform administrative tasks on the network using these servers. Our technical team is currently working on the remaining servers. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-03 19:12 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer. Here are some supplementary details : Start time : 03/11/2026 08:00 UTC Impacted Service(s) : Administrative changes to the public and private network settings are temporarily unavailable for RISE and SCALE servers delivered after 03/11/2026 at 09:00 UTC. Customers Impact : Some customers are temporarily unable to modify the network configuration of their servers delivered after the incident date. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.