# OVHcloud: [FR][Collaborative Solutions] - Zimbra Incident Notification

> OVHcloud Zimbra Web Access, Delivery email, and Operations have a partial outage in France. Access to some mailboxes and webmail is unavailable, and incoming emails are queued. OVHcloud reports the incident resolved. The incident lasted from 07:10 UTC to 16:30 UTC on 09/11/2026.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-09 07:52 UTC
- Resolved: 2026-11-09 16:48 UTC (lasted 8 h 56 min)
- Components: Web Access, Delivery email, Operations, Collaborative solutions || Zimbra - Web Access, Collaborative solutions || Zimbra - Delivery email, Collaborative solutions || Zimbra - Operations
- Official update: https://stspg.io/sr771yxwyssd

## Updates from OVHcloud

### resolved, 2026-11-09 16:48 UTC

We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved. Start time : 09/11/2026 07:10 UTC End time : 09/11/2026 16:30 UTC Root Cause : This incident is caused by an ongoing maintenance We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-09 07:54 UTC

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 09/11/2026 07:10 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by an ongoing maintenance Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.