# OVHcloud: [RBX8][Dedicated Servers] - Rack R808L04 incident notification

> OVHcloud reports the vRack network is temporarily unavailable in rack R808L04. This affects Dedicated Servers in the RBX region. OVHcloud identified a cooling system issue as the root cause, and teams are working to restore service. The incident started at 23:47 UTC on 05/11/2026.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: identified
- Worst impact: Partial outage
- Started: 2026-11-05 23:55 UTC
- Components: RBX, Dedicated Servers || Network - RBX
- Official update: https://stspg.io/md3n0r0g7f5q

## Updates from OVHcloud

### identified, 2026-11-06 00:21 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the rack R808L04. The root cause has been identified. Please find the details of this incident below : Start time : 05/11/2026 23:47 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-11-05 23:57 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack R808L04. Please find the details of this incident below : Start time : 05/11/2026 23:47 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.