# OVHcloud: [US-EAST-VA][Storage] - Object Storage Incident Notification

> OVHcloud reports an incident that affects Object Storage in the US-EAST-VA-1 region. Object Storage High Performance and Standard have latency and availability problems. Customers can get 500 and 503 errors when they access data in this region. OVHcloud is investigating the cause.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: investigating
- Worst impact: Partial outage
- Started: 2026-11-12 23:17 UTC
- Components: US-EAST-VA-1, Storage || Object storage - US-EAST-VA-1
- Official update: https://stspg.io/sk3dbwm74g7f

## Updates from OVHcloud

### investigating, 2026-11-12 23:30 UTC

We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency and availability issues in the US-EAST-VA region. Please find the details of this incident below : Start time : 12/11/2026 22:00 UTC Impacted Service(s) : Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. Customers Impact : Customers may experience increased latency and 500/503 errors when accessing their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-11-12 23:18 UTC

We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency and availability issues in the US-EAST-VA region. Please find the details of this incident below : Start time : 12/11/2026 22:00 UTC Impacted Service(s) : Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. Customers Impact : Customers may experience increased latency and 503 errors when accessing their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.