# OVHcloud: [GRA][Web Hosting] - Cluster128 SSH/FTP services incident notification

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-14 10:03 UTC
- Resolved: 2026-11-14 10:03 UTC (lasted 1 min)
- Components: Cluster128, Web Hosting || Datacenter GRA - Cluster128
- Official update: https://stspg.io/8w7qp7z4481f

## Updates from OVHcloud

### resolved, 2026-11-14 10:03 UTC

We would like to inform you that an incident affected our Web Hosting offering on Cluster128. This incident has since been resolved. Please find the details of this incident below : Start time : 14/11/2026 08:18 UTC End time : 14/11/2026 09:30 UTC Impacted Service(s) : SSH and FTP services on Web Hosting Cluster128 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their files via SSH or FTP. Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout