# OVHcloud: [BHS1/3/5][Public Cloud] - Compute Instance incident notification

> OVHcloud reports that some Compute instances were unavailable in the BHS1, BHS3, and BHS5 regions. OVHcloud identified the cause and worked on a fix. The incident is resolved and lasted 33 minutes, from 06:34 UTC to 07:07 UTC.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-15 06:51 UTC
- Resolved: 2026-11-15 07:23 UTC (lasted 32 min)
- Components: BHS1, BHS3, BHS5, Compute - Instance || BHS - BHS1, Compute - Instance || BHS - BHS3, Compute - Instance || BHS - BHS5
- Official update: https://stspg.io/8tk2tnp31fjk

## Updates from OVHcloud

### resolved, 2026-11-15 07:23 UTC

We would like to inform you that the incident affecting our Public Cloud offering has now been resolved. Please find the details of this incident below : Start time : 15/11/2026 06:34 UTC End time : 15/11/2026 07:07 UTC Impacted Service(s) : Some instances in the BHS1/3/5 regions were unavailable. Customers Impact : Customers were temporarily unable to access their instances located in the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

### identified, 2026-11-15 07:00 UTC

We are continuing to work on a fix for this issue.

### identified, 2026-11-15 06:54 UTC

We are currently experiencing an incident affecting our Public Cloud offering in the BHS5 region. The root cause has been identified. Please find the details of this incident below : Start time : 15/11/2026 06:34 UTC Impacted Service(s) : Some instances in the BHS5 region are unavailable. Customers Impact : Customers are temporarily unable to access their instances located in the specified region. Root Cause : A service disruption is occurring due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.