# OVHcloud: [Global][Collaborative Solutions] - Zimbra incident notification

> Some Zimbra mailboxes in the Collaborative Solutions service are temporarily unavailable. Web Access, Delivery email, and Operations are affected. OVHcloud reports that it is investigating the incident.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: investigating
- Worst impact: Partial outage
- Started: 2026-11-13 23:57 UTC
- Components: Web Access, Delivery email, Operations, Collaborative solutions || Zimbra - Web Access, Collaborative solutions || Zimbra - Delivery email, Collaborative solutions || Zimbra - Operations
- Official update: https://stspg.io/vk1xlh93v2g8

## Updates from OVHcloud

### investigating, 2026-11-14 00:00 UTC

We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues. Please find the details of this incident below : Start time : 13/11/2026 23:32 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, whether via webmail or an email client, and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.