# OVHcloud: [WAW1][Dedicated Servers] - Rack W17A02 incident notification

> OVHcloud reports that all Dedicated Servers in rack W17A02 in the WAW1 region were temporarily unavailable. OVHcloud reports that a cooling system issue caused the outage. The incident is resolved and lasted 5 minutes.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-14 00:23 UTC
- Resolved: 2026-11-14 00:29 UTC (lasted 6 min)
- Components: WAW, Dedicated Servers || Global Infrastructure - WAW
- Official update: https://stspg.io/2c287zpg2j59

## Updates from OVHcloud

### resolved, 2026-11-14 00:29 UTC

We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 14/11/2026 00:20 UTC End time : 14/11/2026 00:25 UTC Impacted Service(s) : All servers in the rack W17A02 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified rack. Root Cause : This incident was caused by a cooling system issue. We thank you for your understanding and patience throughout this incident.

### investigating, 2026-11-14 00:24 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack W17A02 in WAW1. Please find the details of this incident below : Start time : 14/11/2026 00:20 UTC Impacted Service(s) : All servers in the rack W17A02 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.