# OVHcloud: [LIM/FRA][Network] - Backbone Incident Notification

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-08-14 11:01 UTC
- Resolved: 2026-08-14 11:01 UTC (lasted 1 min)
- Components: Infrastructure || Backbone
- Official update: https://stspg.io/88blz6qlxlv7

## Updates from OVHcloud

### resolved, 2026-08-14 11:01 UTC

We had an incident on our Backbone offer which has now been resolved. Here are some supplementary details : Start time : 14/08/2026 10:18 UTC End time : 14/08/2026 10:27 UTC Impacted Service(s) : Increased network latency and packet loss affecting traffic between LIM and FRA region. Customers Impact : Customers experienced increased latency, packet loss, and degraded performance on incoming and outgoing traffic in LIM region. Root Cause : This incident was caused by a network equipment issue. We thank you for your understanding and patience throughout this incident.