# OVHcloud: [US][Infrastructure] - Backbone incident notification

> OVHcloud reports a backbone incident in the US region. The US backbone has increased latency. OVHcloud identified the cause as a network equipment issue. The situation is mitigated, but latency can stay higher than usual while the network stabilizes.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-10 08:20 UTC
- Components: Infrastructure || Backbone
- Official update: https://stspg.io/2psd4qm702y0

## Updates from OVHcloud

### identified, 2026-11-10 08:21 UTC

We are currently experiencing an incident affecting our backbone infrastructure in the US region. The root cause has been identified. Please find the details of this incident below : Start time : 10/11/2026 06:22 UTC Impacted Service(s) : Our backbone infrastructure in the US region is experiencing increased latency. Customers Impact : Customers may experience a slight increase in latency when accessing their services in the US region. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The situation has been mitigated since 10/11/2026 07:07 UTC. However, latency may remain higher than usual while the network stabilizes. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.