# OVHcloud: [LIM3][Dedicated Servers] - Rack LIM0302B02A incident notification

> The vRack network is temporarily unavailable in rack LIM0302B02A in the LIM region. This affects Dedicated Servers network in LIM. OVHcloud has identified the cause. OVHcloud reports that a cooling system issue caused the incident and that teams are working to restore service.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: identified
- Worst impact: Partial outage
- Started: 2026-11-15 20:51 UTC
- Components: LIM, Dedicated Servers || Network - LIM
- Official update: https://stspg.io/rxpg7hd2ww2q

## Updates from OVHcloud

### identified, 2026-11-15 20:57 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the rack LIM0302B02A. The root cause has been identified. Please find the details of this incident below : Start time : 15/11/2026 20:39 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-11-15 20:54 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack LIM0302B02A. Please find the details of this incident below : Start time : 15/11/2026 20:39 UTC Impacted Service(s) : vRack network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.