# OVHcloud: [SGP1][Storage] - Block Storage incident notification

> OVHcloud Block Storage volumes in the SGP1 region had degraded performance. OVHcloud reports that the incident is resolved. The incident lasted 58 minutes.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-14 22:19 UTC
- Resolved: 2026-11-14 22:48 UTC (lasted 29 min)
- Components: SGP1, Storage || Block storage - SGP1
- Official update: https://stspg.io/jk7ly6n4nhy9

## Updates from OVHcloud

### resolved, 2026-11-14 22:48 UTC

We would like to inform you that the incident affecting our Block Storage offering has now been resolved. Please find the details of this incident below : Start time : 14/11/2026 21:45 UTC End time : 14/11/2026 22:43 UTC Impacted Service(s) : Block Storage volumes experienced degraded performance in the SGP region. Customers Impact : Customers may have experienced slowness when accessing their data located on their volumes. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

### identified, 2026-11-14 22:21 UTC

We are currently experiencing an incident affecting our Block Storage offering in the SGP region. The root cause has been identified. Please find the details of this incident below : Start time : 14/11/2026 21:45 UTC Impacted Service(s) : Block Storage volumes are experiencing degraded performance in the SGP region. Customers Impact : Customers may experience slowness when accessing their data located on their volumes. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.