# OVHcloud: [RBX3][Dedicated Servers] - Rack 45D38 Incident Notification

> The Public Network in Rack 45D38 is unavailable. This affects Dedicated Servers in the RBX region. OVHcloud reports that the incident is resolved. It lasted about 3 hours.

- Provider: [OVHcloud](https://outages.live/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-10 18:23 UTC
- Resolved: 2026-11-10 21:16 UTC (lasted 2 h 52 min)
- Components: RBX, Dedicated Servers || Global Infrastructure - RBX
- Official update: https://stspg.io/tcb82wpgkxlm

## Updates from OVHcloud

### resolved, 2026-11-10 21:16 UTC

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 10/11/2026 18:13 UTC End time : 10/11/2026 21:15 UTC Root Cause : This incident was caused by a Network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-10 18:45 UTC

We have determined the origin of the issue affecting our Dedicated Servers offer in Rack 45D38. Here are some supplementary details : Start time : 10/11/2026 18:13 UTC Impacted Service(s) : Public Network in Rack 45D38 is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located in the specified rack via Public Network. Root Cause : This incident is caused by a Network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-11-10 18:24 UTC

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack 45D38. Here are some supplementary details : Start time : 10/11/2026 18:13 UTC Impacted Service(s) : Servers in Rack 45D38 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.